District Manager, Area Manager, Director

%60 steve

About Me

Dynamic Multi Unit/Regional Manager with over 20 years of experience in retail, food service and service industries. Demonstrated expert in sales, merchandising, staffing, budgeting, P&L, KPI’s and other financial needs of the organization. Proven account management and human resource administration experience. Highly skilled with a proven track record in the development of strong teams that drive sales and deliver exceptional customer service. Skilled at building exceptional management teams through training programs, workshops, seminars, and individual coaching and mentoring. Exceptional skills in growth of individuals and the organization through establishing quantifiable and achievable goals while still being a challenge to all. Possess and use high level communication skills, vision, and enthusiasm in completing corporate goals and performance standards. Additional and advanced skills gained through superior education including a Master of Business Administration and Doctor of Philosophy in Management
Stars

Charismatic Customer Service

I believe in making it a GREAT day for myself and others. It is important to me to give the consumer the best experience in any place I managed. My personality allows me to talk to everyone I come across, I'm very happy and outgoing. I have the understanding of what the customer wants and I know exactly how to get them coming back to my store. Using clear and effective communication, I'm able to quickly understand requirements posed by any customer. 

Board

Ambitious Team Leadership

I love to lead others in business through empowerment and delegation. My expertise is in business development, leadership, comprehensive project management and adept at communicating with diverse groups. I firmly believe that in order to grow within an organization you must always train others to grow as well. Throughout my career, I have managed a seasonal store from the ground up; trained all staff; supervised end of season breakdown of store, developed plans and sought new customers to increase sales and profitability, and trained employees in sales, technical skills and customer service. 

Pen

Excellent Budget Management  

It's in my nature to have a good handle on anything that comes my way. I demonstrate a high level of initiative and self starter abilities. I'm most proud of the time I turned loss leaders within the district into profit leaders through retraining, new hires, and motivating employees. I increased the net profit across the district by 20% through reduced loss/shrink and improved customer service in all locations. I have directed specialty product sales and exceeded sales goals for season by 12%; exceeded annual charitable donation goals by 15%.

Education

  • Photo
    Fort Jones University
    Doctor of Philosophy in Management
  • Uptown uofphoenix
    University of Phoenix
    Business Administration
  • Uptown uofphoenix
    University of Phoenix
    IInformation Technology / Communications

Experience

  • 2017 - CURRENT
    Regional Manager
    Airport Concessions, Inc.
  • 2016
    Manager
    Spirit Halloween
  • 2014 - 2016
    Dispatcher, Well - Site Coordinator
    Illini State Trucking
  • 2011 - 2012
    Training Supervisor
    KSW Environmental
  • 2006 - 2009
    Manager, District Hiring / Training Manager
    RadioShack
  • 1996 - 2006
    Property Manager, IT Assistant, Supervisor
    Swingle

Skills

Skill Years of Experience Personal Ranking
Project Management

Years of Experience:

10
Personal Ranking:

Expert

Training

Years of Experience:

15
Personal Ranking:

Expert

Sales / Sales Management

Years of Experience:

15
Personal Ranking:

Expert

Leadership

Years of Experience:

15
Personal Ranking:

Expert

Multi Unit Management

Years of Experience:

10
Personal Ranking:

Expert

Download My Resume

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